The time I need to prepare an order is 1-2 working days.
Estimated shipping times
All items are shipped by Royal Mail:
- United Kingdom: 1-3 working days
- North America: 5-7 working days
- Europe: 3-7 working days
- Canada: 7-10 working days
- Australia, New Zealand and Oceania: 7-10 working days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
- Policies are subject to change without notice
- Due to the handmade nature of the product, variations and irregularities in the weave are natural.
- Prices are listed in GBP
- Accepted payments are Paypal, Visa & Mastercard
Returns / Exchanges
- All sales are final
- If you are not satisfied with your product, you my return within 7 working days
- Customer is responsible for return shipping cost, and shipping charges are not refundable.
- We reserve the right to refuse any returns at any time.
- Use of the website constitutes your agreement to follow our policies
I will only use your shipping and billing address, and contact information;
- To communicate with you about your order
- To fulfill your order